Refund Policy

1. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within 30 days of receiving your order for a full refund.

2. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.

3. Initiating a Return
To initiate a return, please contact our customer service team at thepulsesale@gmail.com within 30 days of receiving your order. Provide your order number and details about the item you wish to return.

4. Return Shipping
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received a defective or incorrect item).

5. Refund Processing Time                                                                          Refunds will be processed within 5 business days of receiving the returned item. You will be notified via email once the refund has been issued.

6. Refund Method
Refunds will be issued to the original payment method used during the purchase.

7. Exchanges
We do not offer direct exchanges. If you need a different item, size, or color, please place a new order and return the original item for a refund.

8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs.

9. Non-Refundable Items
Certain items, such as gift cards, downloadable software, or personalized/customized products, are non-refundable.

10. Contact Information
If you have any questions or concerns regarding our refund policy, please contact our customer service team at thepulsesale@gmail.com

Note: Refund policies are subject to change. Please review this page periodically for any updates.

Thank you for shopping with PulseSale!